OVERVIEW 
BrewBank is committed to protecting the privacy of individuals who provide their personal information to us. This Privacy Statement explains how we collect, use, and disclose your personal information when you use the BrewBank website, App, Service, or when you otherwise provide us with your personal information. This website is operated by Brew App Pty Ltd (ABN 37 682 953 911).

1. COLLECTION OF PERSONAL INFORMATION

We collect personal information from you when you:

• Input your details for BrewBank to create an account or purchase a BrewBank pre-paid coffee Card
• Provide us with your personal information when you inquire about BrewBank products or services
• Visit our Sites or download our App from the Apple App Store or Google Play Store

1.1. THE PERSONAL INFORMATION WE COLLECT MAY INCLUDE:
Your full name, postcode, phone number, email address, and birthday.

Please note BrewBank does not store your credit or debit card details. All transactions on the App are facilitated via credit or debit card by our payment provider, Stripe Payments Australia Pty Ltd (“Stripe”). This is collected, stored and encrypted by Stripe and BrewBank bears no responsibility for the use or misuse of this data. You can read more about how Stripe uses your Personal Information here: https://stripe.com/au/privacy

1.2. DATA COLLECTION
BrewBank may collect, extract or analyse data based on your consumer behaviours, including but not limited to:

• Spending habits within the BrewBank App
• Redemption habits of BrewBank Cards

This may be provided to partnered Cafés for their own BrewBank System performance analytics, or anonymised and shown to third-parties as general consumer behaviour, or used to provide personalised marketing to you.

1.3. USE OF PERSONAL INFORMATION
We use your personal information to:

• Enable us to notify you off promotions and specials
• Provide you with appropriate customer service
• Market BrewBank products and services to you
• Notify you of promotions or products from our partnered Cafés
• Comply with BrewBank contract requirements

1.4. WE MAY ALSO USE YOUR PERSONAL INFORMATION TO:

• Prevent fraud and protect our business interests
• Conduct research and analytics to improve our products and services
• Develop marketing materials and promotions

1.5. DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal information to:

• Third-party service providers who assist us in providing our products and services, such as our marketing agency and other industry partners
• Our Café network, who may offer you additional products or services
• Government agencies, as required by law

We will not disclose your personal information to third parties for marketing purposes without your consent.

1.6. YOUR RIGHTS

You have the right to:

• Access your personal information
• Request that we correct or rectify inaccurate or incomplete personal information
• Withdraw your consent to the collection, use, or disclosure of your personal information
• Object to the processing of your personal information

To exercise your rights, please contact us at contact@brewbank.com.au

2. TECHNOLOGIES
We may use a various technologies to enhance your user experience and provide BrewBank with relevant data.

2.1. COOKIES
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site or App. We may use a number of different cookies, including necessary, functional, analytical, performance, advertising, personalised, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

2.2. PIXELS
A pixel is a small piece of software, and consists of and are nearly invisible pixel-sized “dots” on our Platforms which create a link between your visit to our Platforms and the provider of the pixel, for instance social platforms like Meta, Google or TikTok. Please note that when a pixel is placed, the pixel provider is able to follow your browsing behaviour across other websites which have implemented a similar pixel or social media button (please see 2.4.).

2.3. SCRIPTS
A script is a piece of program code that is used to make our Site and App work properly and to make it interactive. This code can be executed on your server or on your device.

2.4. SOCIAL MEDIA BUTTONS

Our Platforms also use social media buttons. A social media button (or ‘plug-ins’) are small pieces of software which create a link between your visit to our Platform and the social media platform of a third party provider. These buttons are available to promote websites (‘likes’) or shares (‘tweets’) on social networks such as Facebook, Instagram, X, TikTok or Google. These buttons work using pieces of code that comes from Facebook, Instagram, X, TikTok, and Google itself. These functionalities collect information about your social media interaction with us, such as whether or not you have an account with the social media site and whether you are logged into it when you interact with our content on our Platforms. This information may be linked to targeting/advertising activities. We have no influence over how these social media parties make use of your personal data. These social media parties may also collect your personal data for their own purposes. For more information regarding these tracking Technologies set by the social media parties and the data that they may collect, please refer to their own privacy and cookies policies. We have listed the social media parties most used by us for your reference:

Facebook Cookie Policy
Instagram Cookie Policy
TikTok Cookie Policy
X Cookie Policy
Google Cookie Policy

2.5. TRACKERS
A tracker is a small invisible piece of text or image on our Sites that is used to map the traffic. In order to map the traffic, we use several trackers, each of which stores different types of your data (for example Google Analytics). Third parties may also place trackers on our Platforms to monitor the traffic.

2.6. SDK (SOFTWARE DEVELOPMENT KITS)
An SDK is a software development kit, which consists of software tools and programs provided by hardware and software providers which our developers use to build applications for the BrewBank System (including our App). These providers make their SDKs available to help BrewBank developers easily integrate our apps with the hardware and software services providers. For example, the Firebase Flutter SDK for our Apple (iOS) and Android Apps.

3. CHANGES TO THIS PRIVACY STATEMENT

We may update this Privacy Statement from time to time. We will notify you of any material changes by posting the updated Privacy Statement on our website or by sending you an email.

4. CONTACT US

If you have any questions about this Privacy Statement, please contact us at contact@brewbank.com.au

Last updated: 2nd February, 2025